Contact Us

BY CHAT : 

Chat with us if you need immediate assistance to: 

- Product advice 

- Check the status of an order or return 

- Change or cancel your order 

- Your delivered order 

- Reset your password or access your account 

Click on the chat button to start chatting with us. 

 

Call us if you need help with:

- Applying a promotional code 

- Finalizing your order 

- How to return a product 

- Product Recommendation 

Contact: +33186266327

BY EMAIL :

- How to return a product

- Check the status of an order or a return

Email : eshop@fredericmalle.com.

For product recommendation, we invite you to do our Perfume Finder.